Thursday, January 4, 2007

Washington Mutual

Maybe its PMS, Maybe its my moodswings, Maybe its juz the beginning of the year, Maybe its juz my luck, Maybe this, Maybe that...... Maybe its juz me at it again....


WAMU pissed me off to Timbaktu!! I'm trying to change my address on my WAMU account cuz I am using Jerry's address for all my addresses... so he recently moved and I have to change everything, but first I have to change my WAMU one then I can start changing my USPS one cuz USPS needs some kinda Verification LIKE a bank statement...(genius) then I can change my DMV one.. and the IRS one and blah blah...


So I went online... and yea dumb me.. I forgot my password and it locked me outta my account.. so to reactiviate my account I needed my debit card number and my pin number... problem is.. my debit card is a new card and I don't have the pin number to it.. great!


So I called international to customer service hoping they can solve my problem.. I asked her if she could just change the address FOR ME so she can send me the NEW pin and I can log in and do my stuff she's like.. sorry I can't change the address because there aren't enuff questions I can ask you. you'd have to change it online....


HUH? WTF? ONLINE?? HELLOOO WOMAN!! THIS IS THE REASON WHY I'M CALLING!! I CAN"T GET ONLINE DUH!! U THINK I LIKE TO CALL INTERNATIONAL FOR YOU TO TELL ME THAT?


and what questions... like huh? if Online has them why can't she juz ask me over the fone and problem solved.. why do i have to go Online and answer them... GET OFF YOUR FAT ASS AND GET THOSE QUESTIONS SO YOU CAN VERIFUCKINGFYMYASS!.... of course I didn't say that.. although it was at the tip of my tongue...


Anyways.. she's like ok.. I can remove the online portion of your account so you can go and re-register your account again.. well ok.. I asked if I re-registered would I need my PIN to re-register.. she's like "from the system I don't see that you have a PIN connected to this debit card... Great!


So I hang up... went online... and did the whole registration process.. and Guess wat... IT ASKED FOR MY PIN!!! Genius!


I called Customer service again... told her my problem... she's like well I can't do anything either... your only option is doing this by MAIL or simply walking into one of our branches..


SIMPLY WALKING INTO ONE OF OUR BRANCHES


that means spending 17 hrs on a plane to LA... and 17 hrs on a plane back from LA... WOW simple...


OR I could do this by MAIL so I asked her How would doing this by mail be SAFER????


Here I am ... on the fone with you.. you can ASK me ANY question you want from the 1st time I took a dump too who I slept with last nite like HELLOOO i am RIGHT HERE!!!!

and this is one of their commercials....


Boy do I feel like the guy on the scanner...